RESUME

Objectives: To obtain a position that will allow me to apply my past experience in a complex operations centre.

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Aviation Related Training and Experience:
Feb 2008-present Provincial Aerospace, St John's Newfoundland. Training Dispatcher. Development and delivery of training programmes for dispatchers, including ground schools and on the job training. Maintenance of dispatch training records. Updates of manuals, reference materials. Maintenance and filing of centre stored flight plans.

Oct 2006-present Provincial Aerospace, St John's Newfoundland. Flight Dispatcher. All duties as relates to dispatch for scheduled flights, offshore surveillance and charters, including: flight watch, flight planning, load planning, weather briefing, and supervision of flight following personnel. Other duties as time constraints allowed, including liaison with IT on software issues.

2000-2006 Calm Air International, Thompson Manitoba. Flight Dispatcher. All duties as relates to dispatch, including: flight watch, flight planning, load planning, weather briefing, and supervision of flight following personnel. Other duties as time constraints allowed. Assistance to the chief dispatcher in the administrative functions of the operations centre. Including design and implementation of organizational structures, training/job duties documentation and software installation and maintenance.

Sept. 1999: York University Atkinson College, Toronto Ontario. Flight Dispatcher Preparatory Program for Transport Canada and FAA Flight Dispatcher License Examinations. License examinations written and passed for Transport Canada September 1999.

1998-1999: Seneca College of Applied Arts and Technology, Toronto Ontario. Aviation and Flight Technology Program. Focus on aviation related general engineering, including credits in Advanced Mathematics, Mechanics (Statics and Dynamics), Physics (fluid mechanics), Electricity (DC and AC), Computer Basics, Technical Writing, and 2 semester credits in General Aviation.

Spring 1997: Canadian Flight Academy, Oshawa Ontario. Private License Training, 45 hrs C172.

1978-1981: RCAFC Cape Breton Squadron 693. Sydney, Nova Scotia.

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Computer Skills:

Windows (98/2000/XP)	Linux (Suse)	Macintosh (OS 9/OS X)	Word	Access
Excel	Word Perfect	Powerpoint	Photoshop	Corel Draw
Macromedia	MS Publisher	Sabre	ResIII	Amelia Reservations
Hand coded HTML	Opera Flight Planning (Saab)	Open Office

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Employment History:
Oct 2006-present: Provincial Aerospace, St John's Newfoundland. Training Dispatcher / Flight Dispatcher. All duties as relates to dispatch for scheduled flights, offshore surveillance and charters, including: flight watch, flight planning, load planning, weather briefing, and supervision of flight following personnel. Other duties as time constraints allowed, including liaison with IT on software issues. Development and delivery of training programmes for dispatchers, including ground schools and on the job training. Maintenance of dispatch training records. Updates of manuals, reference materials. Maintenance and filing of centre stored flight plans.

2000-2006: Calm Air International. Thompson Manitoba. Flight Dispatcher. All duties as relates to dispatch, including, flight watch, flight planning, load planning, weather briefing, and supervision of flight following personnel. Other duties as time constraints allowed. Assistance to the chief dispatcher in the administrative functions of the operations centre. Including design and implementation of organizational structures, training/job duties documentation and software installation and maintenance.

1996 - 1998: Part-time, freelance. Whitby Ontario. Title searching, computer consulting, internet research and disabled children's advocate.

1991-1996: Pizza Pizza, Toronto Ontario. Order Desk, Customer Service Representative. Responsibilities: To take process and dispatch customer orders on a computer mainframe order system and see customer complaints through to resolution.

1989-1991: Toronto Dominion Bank, Greenline Investor Services. Toronto Ontario. Night Shift Data Entry and Print Supervisor. Responsibilities: To supervise, and train operators in the processing, printing and delivery of daily reports and invoices. Accomplishments: Oversaw the mainframe system switch over from ADP Data Processing to IBM, including trouble-shooting, problem solving, and rewriting the print operations manual.

1985-1987: Office Stationers, Downsview Ontario. Senior Purchasing Agent, Customer Service, Order Desk Relief. Responsibilities: Placing of orders with suppliers, follow up, processing of special orders: repairs, rubber stamps, custom print orders, furniture. Training of junior purchasing personnel. Order desk relief. Handling of all returns and defective goods. Accomplishments: Designed and implemented systems for return of defective goods, and special orders.

1982-1985: The Alarm Company, Downsview Ontario. Office Manager. Responsibilities: Liaison with suppliers, and bankers. Job scheduling. Accounts payable, accounts receivable, payroll. Accomplishments: Designed, set up and implemented all office systems.

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Education:
Dec. 2004: University of Winnipeg, Campus Manitoba - distance learning. Credits in Introductory Atmospheric Science, and Introduction To Earth Sciences.

Sept. 1999: York University - Atkinson College, Toronto Ontario. Flight Dispatcher Preparatory Program for Transport Canada and FAA Flight Dispatcher License Examinations.

1998 - 1999: Seneca College of Applied Arts and Technology, Toronto Ontario. Aviation and Flight Technology Program.

1997-1998: Independent Learning Centre, Toronto Ontario. Graduated OSSGD

Spring 1997: Canadian Flight Academy, Oshawa Ontario. Private license flight training. 45 hrs C172

1982: Cawthra Park Secondary School/ InDEC South Mississauga Ontario,

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Volunteer Experience and Organization Affiliations:
Former member: Metro Toronto Chapter, Autism Society Ontario and past editor of their newsletter, "Hands Reaching Hands."
Former member: Family Support Institute Ontario and past editor of their newsletter "Rapport".
Former Board Member: Durham Family Respite (1995-1996)
Member: International Taoist T'ai Chi Association, Whitby Branch. 1995-2000, Manitoba Branch 2001-2006
Volunteer: Second Chance Wildlife Sanctuary 1999-2000
Former Member: RCAFC (1978-1981)

Travel:
Extensive travel and knowledge of North America: including the East Coast of Canada, the Northeastern United States, and several months living in California in 1998. A detailed knowledge of Australia, and a familiarity with Ireland and Great Britain.

Other Personal Experience:
Aviation and aircraft history and memorabilia, Music, Writing, Classical Fencing, Art, Reading, Philosophy, Science, Photography.

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References: (additional references available on request)

Dario Matrondola Dispatch Instructor Atkinson College Ph: (905) 642-2774 courses @ canadianflyers.com

Darren Belanger Chief Dispatcher Calm Air International Ph: (204) 677-0511 DBelanger @ calmair.com

Dr. Jack Burman Professor Seneca College Ph: (416) 491-5050 Jack.Burman @ senecac.on.ca

email: aviation @ oceans-edge.com or phone: 709 437-1678